Customer Reviews
We pride ourselves on our high standard of customer service.
But don't just take our word for it, read our customer reviews below.
Priya KExtremely happy with my car from Hitchfields and the service from Kieran throughout the process. Would highly recommend!
Jake LongKieran was really professional and helpful from start to finish, great service and the car was exactly as advertised. Will definitely be recommending them to others!
Thanks
Jake Long
Dan SimcockRecently bought this Audi from hitch fields, couldn't have asked for better service, in particular from Sam who did everything he could to give us the best deal, would highly recommend
Safa ArifSam was absolutely brilliant. He was super helpful with the whole process. Would really recommend Hitchfields to anyone thinking about buying a car here. Picked up the car today and I'm so happy!
Jon M-SGreat car buying experience, Kieran really looked after us all the way through the process. Couldn't be happier with Hitchfields.
Blaine RowanRecently purchased a vehicle from Hitchfields and would highly recommend. On arrival I was greeted by Sam - friendly, knowledgable, and always available throughout the whole process, I felt comfortable from start to finish. Thanks for the great service.
Luke SeniorRecently purchased a Ford Focus from Hitchfields, Kieran was very helpful throughout the whole process and was more than happy to answer any questions I had. Great service all round would recommend highly and love the car.
jatinder singhUsed Hitchfields to purchase a particular spec car i couldn't find nearer home in london. Found Neil and all the guys at Hitchfields to be excellent to go through the process. Well worth the travel to Yorkshire to get the right car. Thank you Neil in particular, overall a worthwhile experience.
Lee DaviesVery satisfied with Neil's service very polite and helpful car looks great everything explained each step talked through would recommend to friends am a very happy customer
Simon WaiteGreat service from start to finish, Neil was very friendly and helpful. Traded in and purchased, with no problem would definitely recommend and use again
Simon LeeGreat stress free buying experience with Sam, highly recommend these guys if you are looking to buy.
David McAllisterFrom start to finish, excellent customer service from Neil, even picked me up from Huddersfield railway station on a sunny Saturday. Very happy with my (the wife's) new car
Niall BernardSam was incredibly helpful and facilitated a super quick and easy sale. Very friendly and amazing customer service with a speedy turn around. Overall I am very happy with my purchase and experience with Hitchfields, 5 stars!
Nahro GhadriBig thanks to Jo. He has been so helpful in my process of getting the car. Definitely recommend. So friendly and helpful, explains every single detail- super informative and helpful.
Matthew HicksFantastic from start to finish with sam at Hitchfields, very easy to work with and walked out with my new car. Highly recommend
Jonny BowdenGreat experience with Sam, really helpful to get what we needed after raising initial concerns.
Looking forward to driving it!
Update:
Matt the after sales manager has been really helpful and all documents have been provided electronically and summary of work completed sent to me on email (break discs and tyres were mentioned).
Bailey BamforthExtremely happy with my car from Hitchfields and the service from Jimmy throughout the process. Would highly recommend!
Martin DysonGood experience when purchasing the vehicle. Thank you Jimmy.Questions answered promptly. Information received when they said it would. Kept informed throughout the process
Emma GreenExcellent choice of vehicles and good customer service. Small scratches were fixed no problem on a return visit. Jimmy was great from start to finish.
Would return to purchase my next vehicle here and would recommend to others too.
Many Thanks 😊
Danica DewhirstGreat experience at Hitchfields. Neil assisted me when purchasing my new car. Neil was very helpful and informative, Thank you!
Jack VaughanI recently had the pleasure of purchasing a vehicle from Hitchfields, and I couldn't be happier with the experience. From the moment I walked in, the staff was welcoming, knowledgeable, and genuinely interested in helping me. Emmy was very helpful and easy to contact. Overall a great experience.
Daniel WalkerEmmy was so helpful and reassured me with every question I had, would very much recommend this garage and Emmy as a sales women.
Dan MyersGreat service, Jimmy kept me updated throughout the process. Thorough check if vehicle giving me confidence in the vehicle I'm buying
Sophie HansonLanded on Hitchfields via autotrader when searching for our next car - we were very pleasantly suprised by the showroom and service experienced. Neil was fantastic, friendly, non-pushy and very knowledgeable. The whole process of part exchanging our car and purchasing our new Ford Kuga ST line via finance has been so smooth, and so quick - all in just under a week! Excellent service - from a veey happy customer would definitely reccomend Hitchfields 🙂
Charles HarrisonI had a great experience with Hitchfields buying my BMW M4 tha was in excellent condition and experience from start to finish, Emmy answered all my questions which gave me the confidence that I was buying a good car, we did a part ex with mu car, and even though we had to renegotiate it was all dealt with easily and smoothly.
The car was ready when she said it was going to be, valeted and all issues resolved and Emmy made sure all paperwork was sorted in a timely manner.
Stephen WainwrightThis was the first time I've used Hitchfields to buy a car.I was looked after by Neil who was very helpful all through the process,not pushy just let us take our time looking at the car.I would definitely use Hitchfields again and ask for Neil he's an asset to the company
Many Thanks
Anisha KEmmy was my sales exec. Very friendly and welcoming! Emmy made sure that the process was very smooth. Answered every single question I had. Thank-you for your help Emmy!
LoganWell looked after by Jimmy and the team at hitchfields. Helped me to get my dream car. 100% recommend some crazy cars they have for sale.
Gareth NewcombeFrom finding the vehicle to collecting the vehicle, this was a seamless and painless experience. The sales guy Jimmy was very helpful and the finance department sorted everything with complete ease.
A great business to buy a car from, will certainly be checking them out again when it's time to trade up!!
Mark MilesI found the perfect car at a great price, I was also given a good price for my old car. Everything was so straight forward no hassle and the staff went that extra mile to ensure it all ran smoothly. Excellent communication from Emmy from start to finish.
leigh taskerGood experience, kept in touch through the whole process were very patient and got me the car at the rate I wanted, thank you Sam
Jonny BowdenGreat experience with Sam, really helpful to get what we needed after raising initial concerns.
Looking forward to driving it!
Just waiting on all documents now and work confirmed completed (break discs and tyres were mentioned) so we can keep the copies
Sarah WoanWow! Neil has been fabulous from start to finish! It makes such a change to meet a sales guy who truly cares about customer service. I would highly recommend visiting Hitchfields and would 100% recommend to family and friend. Very pleased! Thanks
Brett CollierEmmy was very helpful, sorting the best possible deal for me. The car was delivered to my doorstep the next morning 9am as promised. Quick and easy on their side.
Alan EmeryPurchase of BMW 220i. I am writing to thank Jimmy at Hitchfields for his help with the purchase of the Bmw 320i.
I found him to be professional both before and during the collection/handover of the car. I would certainly consider dealing with this company in the future notwithstanding it being 200 miles from Woking.
Christine BHow absolutely refreshing to deal with a company who are professional with customer service second to none. Alastair is a great guy who could teach some of the huge main dealers what real sales and customer service looks like. Highly recommend.
Fallon HolmesEmmy was amazing, brilliant communication and even better service once we arrived to collect the car. Explained everything so thoroughly, all documents ready on arrival and car was in top condition
Would highly recommend to anyone looking to get a new car, thanks again.
RACHEL NEWSOMEFound Hitchfields ltd just by chance searching via auto trader. The garage is amazing. I was greeted by Sam on the morning. Sam was wonderful talked me through the car and kept me informed of the process from start to conclusion. The customer service is excellent. Highly recommend Hitchfields to all my friends family and colleagues. Thanks Sam
sam bryersBought my Mercedes A35 from hitchfields, I dealt with Neil who was fantastic from start to finish, would defiantly look here again to buy my next car.
Joe BarlowSmooth experience, thanks Jimmy and team. Noticed a few bodywork scratches on viewing and they were all sorted for collection.
Alban MassinghamSam has been amazing, informative, speedy and very helpful from start to finish! Thank you for all your advice along the way!
Trafford ParrAbsolutely amazing service from Neil. Quick turnaround into my dream car. Thank you Hitchfields.
simon appleyardAbsolutely fantastic experience from start to finish. Only went to look at the discovery, but within an hour, ended placing the deposit. As we never planned on purchasing, unfortunately we couldn't collect the car until after our holiday. The guys at garage were very helpful and understanding. Shout out to Jimmy Cameron, cracking sales guy, and couldn't do enough for us. Would highly recommend for anyone looking to purchase their next vehicle
Adam LorgatAlastair was it exec - was debating between two cars, simply because of service from Alastair and Kris the Director it really made us feel reassured we were buying from A dealership that could be trusted. Great car, great experience, highly recommend hitchfields
malcolm cassonThank you Alastair for your expertise, your care and attention to detail. I would recommend Hitchfields . Thanks Mal and Sally Casson
Steven SayersBought a Car from Hitchfields, can't recommend this place highly enough, quick easy great service start to finish, Alastair was brilliant, knowledgable and fantastic service, you'll notice the fantastic cars they have and gave me great confidence driving mine away, thankyou Alastair and Hitchfields, manager Jo brilliant too
Emma ScowenAlastair was our sales exec - he was really helpful, friendly, and easy to talk too. He answered every question we asked, and believe me there was many. He gave us plenty of time to test drive the vehicle and we never felt rushed in making the decision. Alistair explained the whole process from start to finish. He was quick at communicating via phone and text. On hand over day he was thorough with completing the documents. We wouldn't hesitate to come back and buy another car from him. A1++ service.
Paul ScowenAlastair looked after us - really friendly helped us with every aspect of buying the vehicle could not of asked for anything else spot on service
megan siddleHad a great experience with Sam at Hitchfields! He made the process seamless and efficient. Super happy with my car, really can no fault anything!
shazia nasirBought my car here, jimmy who was a great server, always on the other side of the phone when any queries. Excellent customer service and a great hand! Definitely recommend!!!!
LisaI recently purchased an Audi RS3 from Hitchfields, and I couldn't be more impressed with the experience. James provided exceptional service throughout the entire process. From the moment I walked in, he was knowledgeable, patient, and genuinely passionate about the car. He walked me through every detail of the RS3, ensuring I was comfortable with all the features. The entire process was smooth, transparent, and hassle-free. I highly recommend James and the team at Hitchfields for anyone looking for their next high-performance vehicle!
Lauren ESuperb range of cars, all indoors out of the rain and snow when we came! We were left to browse at our leisure and James was great at providing us with all the information that we needed about the cars and the warranty. We will definitely be back to buy another car from James when our daughter passes her test.
Stevie SInitially dealing with James, I was provided with a detailed history file on the Porsche Cayenne enquired about and I felt reassured that the car was of excellent quality and good provenance. It's nice to be reassured that when spending a lot of money, a dealer is able to provide a very detailed video of the car and walk through of its features, service history etc. The car was delivered to my home last week on a trailer by John who was pleasant. I cannot express enough my recommendation for Hitchfields. Fab service!
Michelle CBought an Audi A3 as part of a distanced sale and all my fears and worries were quickly put to rest! Saw the car and I was DESPERATE for it! The dealership being over 200 miles away was my only real big question mark on the car but Liam kept me up to date through the whole process and arranged the delivery of my new Audi assuring me that if it wasn't to my liking I could simply send it back. I am happy to say the car was everything I wanted it to be and so much more!
Ricardo PardalI bought a car from Hitchfields as a long-distance sale, so having clear and accurate info was key. Sam was really helpful throughout"”easy to deal with, answered questions quickly, and kept things straightforward. Overall, a smooth process.
Darren BlakemoreDealt with Alastair - Brilliant service from start to finish, complete confidence when purchasing a car due to level of knowledge and customer service provided. The car looks brilliant and prepped to a high standard, would definitely recommend purchasing a car from hitchfields.
Patrick ManewellDealt with Neil at Hitchfields, very quick and easy process with no pushy approach. Good communication throughout and the car is better than described.
WesPurchased a car from Hitchfields back in March, an overall good experience from start to finish. Neil and Joe were helpful, and it didn't take long to complete the purchase. Everyone was very polite, helpful, and knowledgeable. Communication between shop and customer could be improved in my opinion but no other points to be made. I would definitely recommend and use them again in the future.
Poppy ForsterGreat service! If we had any questions, Sam was only ever at the other end of the phone regardless how big or small the query. And of course, we love our car! Would 100% recommend.
Thanks again!
Kev WalkerMany thanks to Neil at Hitchfields for excellent service with my purchase of this F Type, it's been a pleasure to deal with you Neil from start to finish, thanks
Sam BrunningFantastic cars and service at Hitchfield, and a Sam has been great to deal with. Thank you very much!
Roger GoreWhat a brilliant experience, Neil was a superstar giving me his full attention on purchasing my dream car. Neil was so attentive to every detail of all the in's and outs of the beautiful Discovery 5. The car is superb. Thank you to Gary for his support.
I would highly recommend Hitchfields the service is amazing with some superb cars.
Thank you Neil for making the experience go like a dream.
Kierran RipleyFantastic service, Sam has been great from start to finish on helping us through the process. Joe was also great answering questions on Sunday to get us over the line. Extremely happy with the car
KaurtoreSam was a great person to deal with when buying my car. The customer service here is very hands on, I got updates via WhatsApp and the process was very fast and easy. Would definitely recommend.
Bircan YesildagBought a lovely Q7 from Neil. Thanks for good service ðŸ‘
william pughBrilliant experience at Hitchfields, staff were brilliant and really helpful, couldn't have asked for a better experience.
Gary TGreat service, lots of quality cars to choose from. Quick and easy sale with the help of Sam, thanks guys.
Andrew ArcherExcellent service from Neil, car was exactly was described and went the extra mile with the test drive and ensured the car was perfect for collection. Will definitely use again when we are looking for our next one.
Connor Banks5 star service. Super helpful with all questions and answers. Neil provided top quality service throughout from initial discovery video to final handover 💪ðŸ¼
Joshua KearnsAlastair was amazing, very helpful and friendly. A very professional business. Would recommend
Lee HarrisonHad a very good experience when buying a car from here. Neil did everything he said he was going to do when putting a deal together which helped it to be an easy purchase.
David JohnsonCommunication and customer service from Sam was excellent. The car I bought online was exactly as described. Overall it has been a great experience buying from Hitchfields.
Sharon EdwardsA refreshing service at Hitchfields recently: Neil was knowledgeable and friendly. I asked lots of questions and he was so patient in explaining, ensuring myself and my husband knew exactly what we were purchasing. I would 100% recommend that you ask for Neil if you're planning on buying a car at Hitchfields
Vicky TickleGreat service!
It's a breath of fresh air to have had such a good experience of buying a car! From enquiring, to test driving and buying the car and driving off was effortless.
Neil was so helpful, he made the whole process easy. Couldn't recommend him or Hitchfields any higher.
Jack RobertsWe recently purchased a vehicle from Hitchfields over the past couple of weeks, and I can't recommend them enough. The sale was made easy, without pressure and the car condition was particularly impressive for a dealership (being a detailer, I regularly see poor vehicle prep & handover quality by dealer). Upon initial inspection, there was a mark on the front quarter bumper, which was already booked for a respray, and a couple of gashes on the windscreen, which with no hesitation, was replaced. I also had one request, that I could transfer my aftermarket wheels from my last Mercedes C300 to this one (not in picture), and again, not a problem at all. The team couldn't have been more helpful. A big thanks to Jimmy, James & the team and see you in a couple of years for the next one!
Matt StentonHad a fantastic experience today with Neil who provided a brilliant service all way round the process. Was very patient and knowledgeable across the board and even catered to anything I wanted which was amazing of him! Overall a super easy and hassle free experience that saw me in and out the door with no stress. Would 100% recommend Neil to anyone thinking about coming here.
Keilly TaborWe've had a great experience with Hitchfields buying our dream family car!
Sam was fantastic from start to finish, he answered all our questions which gave use the confidence that we were buying a good car, we did a part ex with our car, and even though we had to renegotiate it was all dealt with easily and smoothly.
The car was ready when he said it was going to be, valeted as expected and made sure all paperwork was sorted in a timely manner
Highly recommend, and thank you again we love our new car!
Graeme ThompsonThis is the second vehicle I've purchased from Hitchfields. Always found their customer service to be exemplary even when dealing with minor problems after the sale. Just picked up my new vehicle and again cannot fault the level of service provided.
Charlie FitzNice place with some lovely cars, Sam who dealt with me was nice and took good care and got me with a deal to push me over the line good experience
Korey BradleyCracking group of sales people
The guys at Hitchfields couldn't be more helpful, hit quite a few bumps along the process (my fault not theirs😂) and the car ended up having to be delivered to me in the end but we got there and the lads were great, cracking jokes to cut the stress and working with us to make sure everything got sorted, couldn't have asked for anything else ☺ï¸
Philip ReaExcellent, efficient and cheerful dealings with Jimmy from start to finish
He knows his stuff
Many thanks Jimmy
Nicola RotherforthWe were served by Sam, very happy to help with all our needs, the car was well presented and Sam kept us up dated once we'd agreed a deal.
Sale was smooth and Sam was a pleasure to do business with.
Cole MarleyFanstastic hand over from Jimmy on my D300 Discovery, collected me from the station and super quick service! Highly recommended. Will be using Hitchfields again.
Nicolas Moss-AllisonVery professional service from Alistair, highly recommended and professional.
Josukutty JosephI'm so happy with the service of Jimmy and the team over there to help us to find the best way to buy this car. The is handed over to me in a good condition and I really appreciate there dedication and service. I truly recommend hitchfields ltd for buying a new car.
ethan hamidPicked up my 340i estate from Hitchfields Sunday and I'm loving it, want to say a huge thank you to the guys at Hitchfields and especially Neil who dealt with me when buying the car making the process quick and easy. Would 100% recommend these guys to anyone.
dylan cSeamless transaction car was ready and waiting for me when I turned up and customer service was great from Sam
juliet harveyPicked up my Mini Countryman - very pleased - came up from London & Jimmy picked us up from station - Great service - Thank you
Antony WoodGreat service from Sam. The car looks amazing, and couldn't be more happy. Friendly and easy to do business with and would highly recommend.
Ryan WhyteHighly recommend. Great service from start to finish, everyone in the office to the delivery driver.
Nick RobertsVery Good, Jimmy was fantastic to deal with and the car was exactly as described!
Callum MogerI had Sam on this occasion, he is an asset to the company and very well knowledgeable. Helpful, transparent and honest throughout. Thank you.
Katherine UrmstonJimmy at Hitchfields made buying my new car an easy and straightforward experience! The car is lovely and I'm a very happy buyer! Thank you 😄
Emmy MorganAbsolutely amazing service from Alister, sorted us with the perfect car and amazing follow up service aswell as quick turn around. Thanks to Jo aswell for the amazing help! Would highly suggest purchasing from here amazing through and through.
Shaun EvansAmazing set of guys here, from initial enquiry to purchase
Especially Joe and Neil
Eilidh MaclennanJust bought this focus rs from Sam at hitchfields who was spot on with his customer service and communication. Found Sam extremely helpful and patient giving us all the information requested, videos and pictures nothing was too much to ask.
Scott MclarenNeil was really helpful in getting this deal done. Very honest, made sure I was aware of all the car details and made sure i was very comfortable with the car.
Made choosing this next car an easy decision
Ceri WilliamsPerfect buying experience, Alistair Smallman was fantastic, what a great experience, these guys are fantastic and the car i bought is absolutely AMAZING..
Lee KirbyAlistair took care of my purchase, stayed after hours with me so I could test drive the car on a Friday night 🙌. Top man. Made the whole transaction simple and smooth.
Rod GloverExcellent service,
Neil the salesman was a pleasure to deal with, would definitely recommend to anyone .
Godfrey ChiksGreat service experience. Sam was exceptionally great. Thanks mate
Patrick FawcettSam was helpful and friendly. Knowledgeable about the car. Car was immaculate. Easy decision to buy from. Would recommend.
Sam DaveyGreat experience buying from Hitchfields. Alastair was very helpful and quick to respond with any queries I had.
RICARDO DA SILVANeil good friendly service, description of the car was very good the video of the car as well I will recommend this place
Ryan BatesonGreat service from Neil at hitchfields. Couldn't complain everything spot on and highly recommend
Agnieszka Anna KwidzinskaBrilliant experience here with Hitchfields as it was all smooth from start to finish. Part Exd 1 vehicle for another and out the door. Neil was a gem and explained everything. Happy customer who will be back.
Berfin PI recently bought a car from Hitchfields, and the experience was fantastic from start to finish. Neil was incredibly helpful in guiding us to the perfect car, taking the time to understand our needs and making sure we made the right choice. He kept us updated throughout the entire process, from the sale to collection day, making everything smooth and stress-free.
After collecting the car, I noticed a scratch on the bodywork, and Neil went above and beyond to get it sorted at short notice. He arranged for it to be fixed quickly and to a perfect standard, showing real dedication to customer satisfaction. Excellent service"”I highly recommend Hitchfields and especially Neil for anyone looking to buy a car!
John BradburnGreat service can't do enough to help with the new car - highly recommended
Saqib MahmoodAmazing service from Neil, his attention to detail from start to finish was superb. Detailed videos and a friendly service made my experience at Hitchfields 5 star.
Arfaan AlamPurchased a bmw m5 off these guys. Professional from the get go! Will definitely be purchasing another vehicle off them.
Rafal JanczHitchfields Ltd "“ highly recommended! Great service, excellent cars on offer. Neil and Alistair handled my case very professionally. I highly recommend them!
Kaiden HarrisonCouldn't be more happy. Amazing customer service from Neil and a great experience from start to finish. Thank you.
Charlotte HarlowThis is going to be the most honest review I can leave for true representation of this company.
I was involved in a car crash that was no fault of my own, resulting in my two month old car being written off- this was fresh so I was very emotional and resentful to finding a new car.
I found a car I liked and called to view, Neil was very open and honest about the condition of the car prior to us travelling to view it. We viewed it and it was in amazing condition. I took the car for a test drive (whilst very nervous to be back on the road), Neil was like my therapist! Later- still a bit sour about the differences between this car and my previous car- I told Neil that I had only just had the cambelt replaced on my old car and the fuel tank was full (I know, minor issues compared to the reality). Neil then informed me he would be replacing the cambelt and filling the tank with fuel prior to collection- emotional me burst into tears! What a hero!
I purchased this car (on a weekend), two days before my courtesy car was being collected.. the following day I had a call to state my car was ready.. very fast we thought.. a little suspicious.. have they done the work or were we being fobbed off.. we read a few negative reviews which made us worry more...
Collection day- the car is in absolutely PERFECT condition, alloys were completely refurbished, the cambelt was replaced, new tyres, everything as promised and more! I can't emphasise how much we doubted this company due to previous bad experiences elsewhere, and how much they exceeded our expectations! Hitchfield are absolutely incredible as are the staff Neil and Jo. Completely recommend and absolutely worth the hour long drive. This has completely changed my perspective on car shopping and I truly value their patience, honesty and kindness. This review doesn't not so these guys justice! Thank you so much!
Simon BrehenyGreat service and attention to detail from Neil.
Superb collection of stock with some fantastic quality cars
Phill InghamPurchased a Merc GLA, today, the price was spot in, the car like new and Jimmy our sales dude, was first class, straight forward and not pushy, will recommend and certainly get my next car from them, and i drove 300 miles to get there, at last a car sales team you trust
Jeanette WoolyThank you to the lovely Alistar for making the whole experience a stress free and pleasurable experience . He was friendly and professional throughout . I can Highly recommend Hitchfields
Nazakat ChAlastair was amazing and incredibly helpful. He sold me a car very easily and was very professional! I'd defo come back when its time to buy a new car! .
Adi BHassle free car buying especially dealing with Sam who was knowledgeable and polite
Adam StevensonGreat experience buying from Hitchfields.
Sam - who was the salesperson I dealt with was great. No issue with the car so far and long may it continue!
Danielle FrenchGreat help and great service. Alastair was very helpful and the whole process was very smooth!
Lee GriffithsGood service, Neil was very helpful and informative all the way through the process. love our Audi Q5. Thx Neil for all your help
kenji lewisGreat experience from start to handover. Jimmy dealt with me in a polite professional manner and everything was completed with no issues. Cheers!
chris softleyExcellent service from Alastair today. A pleasure to do business with.
Paresh MistryJust bought a lovely BMW 4 Series from Hitchfields and had the pleasure of dealing with Sam. Great service and communication throughout and they were very accommodating. Would definitely recommend the garage and Sam! Thanks a lot!
Conor McteeAbsolutely amazing, most professional dealship I've ever experienced, friendly polite and treatment made me to feel like royalty. Would definitely get my next car here again with such a wide range to choose from and all in such prestige condition couldn't ask for a better experience.
Neil SmithPicked up my new to me Range Rover Evoque.
Fantastic service from start to finish.
Can't thank Neil our sales person enough.
Answered all my many questions and queries with no hard sell that you can get with other car dealers.
Fully recommend Hitchfields Ltd to anyone looking for a quality used car at realistic prices with there huge range under one roof
Laura PughWe were very happy with the service that we recieved from Neil. A Lovely guy and a lovely experience. 5 Stars
Sathu SivaSam the lovely chap, has been very fast and speedy to get me going in my favourite car right the way through. Can't fault the passion but I did feel that there was a slight rush in the process in terms of being pressed for time. Went for the optional warranty for 3 years along with the car so I hope his services continue to be as fast and reliable. Here is where I will really see the service as providing peace of mind is crucial. I will keep the reviews posted with how this company and warranty company cohesively work towards any problems that may rise, if any at all. I'm hoping more for 0 problems, fingers crossed. That will say a lot about this company itself.
Lucas BowlerBrilliant support from Sam and Alistair. Couldn't recommend them more as they go into so much detail with everything.
Neil BridgesDelt with Jimmy in the sale of a Skoda Kodiak sports line, gave lots of info along the way to me picking up the car and would recommend them for anyone looking to buy a new car, they have lots of top end cars in the showroom
Thomas ConduitDealing with Alistair was fantastic! Couldn't have been more helpful. I picked up the car today and it looks brilliant. Thanks very much Alistair
Liam KeenanGreat service from Jimmy at Hitchfields Ltd, and so far, so good with the new vehicle. He was friendly and happy to answer all my questions when buying the Land Rover and part-exchanging my old vehicle. I'm also grateful that he's in the process of returning an item I left in the part exchange, saving me a lot of hassle since I'm not local.
Marcus ChongI had a great experience buying a car from Alastair at Hitchfield Ltd. He was professional, friendly, and very approachable, even during out-of-hours communication. He made the whole process smooth and stress-free, answering all my questions and offering helpful advice. The team at Hitchfield Ltd is fantastic, and they have a great selection of cars. Highly recommend visiting them if you're in the market for a new vehicle!
Jack HintonVery happy with the service that I received from Hitchfields. Neil provided me with clear and thorough information throughout the entire sales process. The after sales service was also great. I would highly recommend and I would certainly use Hitchfields again in the future.
Mark GillespieHad a brilliant experience working with Hitchfields. Just collected my new Mercedess C250D AMG. Sam Was absolutely brilliant from start to finish with the whole experience I could not thank him and Hitchfields enough. Thanks alot guy
Alex TrottRecently purchased a car from the wonderful Alistair! Couldn't be happier with how he treated me with the entire process. New car is amazing all thanks to Alistair!
Kerry HailesBought a car yesterday from Sam, he was such a help answering every question we had. Took the time to help get everything sorted ready for us travelling down and got us a great deal!
Janos FodorMy experience purchasing my dream car was incredibly easy and rewarding. I was helped by Sam and James who were very helpful and provided incredibly professional service throughout our interactions. I travelled from London to pick the car up and I was pleasantly surprised with the garage and the cars on offer. Incredibly trustworthy dealer and very impressive service, I would recommend them to anyone looking for a professional and serious company supporting their customers through their purchases.
Anton DuvallHad a great experience both Sam and Kristin took great care of of me. Ended up with a beautiful Defender with amazing spec at a great price.Nice smooth same day experience
Stacey HallThought it would be harder than it was, but james and jimmy made it so easy. They went through the purchase in detail and gave me plenty of space to consider all options available to me.
I would recommend Hitchfields and its knowledgeable staff to anyone wanting to buy a car without salesmen chasing around behind you.
Evie MynettNeil was lovely to work with and made the whole process of buying my car so easy and enjoyable, would 100% recommend coming to hitchfeilds for buying your dream car! I was kept up to date with anything going on with my car and they they made it so that I could have my car as quick as possible :)
Adam HoustonGreat experience with Alastair, few "hitches" but quickly resolved and was very thorough through the entire process
Potts100% would recommend. Nothing but amazing service and incredibly helpful staff. Sam in specific has been incredibly helpful answering all our questions. Especially as we were buying the car without having seen it. Sam did everything to ensure we were comfortable and reassured us continually throughout the whole process. 10/10
Eloise WeirReally happy with the experience I had at Hitchfields. Sam was very helpful and kept me in the loop with everything especially coming down from Scotland to pick the car up. The unit is massive with a wide variety of cars to choose from. The manager even came out to speak to us as well which we thought was a nice professional touch. Would buy another car from them.
Chris DevineCame down from Scotland with my partner to buy an AMG A45s. Dealt with Sam. His customer service was top notch. Very easy process when collecting the car . 10/10 buying experience. Will definitely be using him again for further car purchases
Reece VernonNeil has been a true representation of a honest and true salesman with great communication, reliability with respect to meeting consumer needs and upholding the integrity of Hitchfields
JasonWithin the last 2 weeks I have been dealing with Alistair with purchasing a 340i touring, he has been delightful to deal with from start to finish. Has been very informative, and has been very responsive with any questions I have asked.
I have picked up the car today, and had a nice lovely warm welcome from him, he appreciated that I had travelled from Scotland and made us comfortable when we first arrived.
Car is absolutely brilliant, really appreciate Alistair help and salesmanship, I definitely recommend him!
Andy GoddingGreat service and helpful work by Alastair at Hitchfields. Love the Skoda VRS that they had and would definately recommend asking for is help with anything is your considering buying from them, cheers everyone.
Olivers RiversI personally dealt with Sam, brilliant guy kept me updated on all progress with the car, can't fault him, car was ready to go when I arrived, excellent service👌🼠would 10000% recommend
Daniel HollandVery pleased with the service here. Great stock of cars and all well presented. I knew exactly what I wanted, called up to view and went down the same day. As it wasn't local I called first to confirm the vehicle was still available and was told I hadn't reached the sales team and someone would call me back. They didn't, but when I called back and hour or so later I was able to arrange to view the car immediately. The car was ready in the viewing area and presented brilliantly. A test drive was easy and non pushy. I'm really happy with the car and would easily recommend this company to buy from. Thanks Regan and team!
ben webberMet Sam at the garage on the weekend picking up the new Audi and very happy with everything, loads of nice cars there. he was very helpful and sorted out everything that was needed, the car is great, Thank you Sam
paul keenJust bought a car from here, Sam ( and Chris)was very helpful and informative, pictures and videos of the car were sent and everything explained to me, absolutely delighted with the car and the service I received and would recommend to anyone 5*
Sam ReaneyBought my wife's new car from Hitchfields and can't thank Neil enough for his service, he was a pleasure to deal with, knowledgable but low pressure. Have had the car a week now and it has been ace. 🤩
AfzLoving my new BMW X4 and can't say enough about how easy Regan made the whole experience. He was helpful, straightforward, and really took the time to make sure I got exactly what I was looking for. The car is everything I hoped for and the process was smooth from start to finish. If you're in the market, definitely ask for Regan, you'll be in good hands
Andrew HewittCame to view a Ford Focus ST by appointment and was met by Reagan. Very professional, friendly and polite. The dealer has a massive inventory and all cars are immaculately presented. Went on a test drive and was really impressed with the car. Bought it the following day. Wouldn't hesitate to recommend this dealer.
Jonathan Jay SmithHitchfields was a pleasure to deal with. No hard selling very knowledgeable one of the best places I've brought a car from.
Dealt with sales man Neil from start to finish. He was very knowledgeable and very easy to ask questions replied fairly promptly. I brought to BMW x4m competition I lived over 4hrs away so couldn't go to see it in person but Neil videoed the car pointed out any cosmetic damage literally down to stone chips. I arranged with him our deal and I did a part ex on my own vehicle again via some photos then of course it got checked when I arrived to collect but there was no trying to haggle any prices down.
Would absolutely buy another car from this company better than the main dealers.
Salman SajidBought a Range Rover sport SVR from Hitchfields, I was looking for a while for the correct spec and options and they had exactly what I was looking for! Liam and James were both first class in communication and customer service going above and beyond. Will definitely be back as they have some really nice cars in their showroom ðŸ˜
AntonExcellent service from Hitchfields Ltd. Bought a car over the phone. Have been shopping around for similar cars and seen a couple more local to me. After the three hour drive from home I was delighted to find the car in the pristine condition it was promised to be in. Many thanks to Neil that has been very helpful negotiating a fair deal for my trade in. No issues on delivery day, deal was made beforehand and Neil wasn't too adamant or pushy when presenting the add on services. A very pleasant experience of used cars sales. Also a shout-out to Sam that was friendly and attentive when I came to collect the vehicle. Well done.
Lamber SinghI Had a really great experience buying a Range Rover SVR from Hitchfields, customer service was first class from Liam and James who both went above and beyond to help me with my dream cars purchase. Will definitely recommend to everyone and I'll be back ðŸ˜
James walkerJust picked up my new car from these guys and a truly wonderful and effortless experience from start to finish. Neil dealt with everything and I can't thank him enough. Even went to the petrol station with us so we had enough fuel to get home. Would definitely buy from them again and would recommend to anyone
Jason AhujaGreat experience buying a Mercedes Coupe from Hitchfields. Neil and James were extremely helpful and made the process of trading in and driving out in a new car very easy and straight forward. Would recommend car firm and both Neil and James to deal with.
hermeet sindraJust recently brought a CLS from HITCHFIELDS. What a beautiful car. Neil, who assisted me was brilliant from start to finish. He helped by sending videos of the car and even helped by collecting me from the local Enterprise in Huddersfield. 5 star service all round, would highly recommend.
Miss V BrownMy experience with Hitchfields was one of a kind from the first contact through to them staying open way past opening time for me to collect my new car. Which may I add is the BEST car I have had. Neil is an amazing salesman and goes above and beyond. Well done Hitchfields, I definitely recommend them.
Jack ShawLiam sorted me out with a fiesta st with a quick sale no messing about got everything sorted for me ready to pick up same day, all the cars all looked presentable walking through the unit and there was always someone cleaning/valeting them to make to high quality 👌 (just an addition to this review)... I had a few minor issues with the car however Liams after sales care was brilliant, we booked a day for them to look at them and they were all sorted the same day 👌 Thank you again
Lewis MoranI recently bought a Mini Cooper S from Hitchfields Ltd. They looked after me from start to finish. Top quality service from start to finish. Will definitely be back in the future to purchase another car from them. The car is in mint condition and the lads down there are extremely knowledgeable. Highly recommend dealer, very honest and trustworthy!
Alison MiddletonJust purchased my 2005 Cooper S R53 and love it. After a bad experience with another dealer I was more than a little nervous. Kristian was very helpful and reassuring. I know buying an old second hand car is a risk, but the attention and care making sure the car was spot on before delivery was second to none. It had been cleaned within an inch of its life which had that new car feeling. I wouldn't go anywhere else for a Cooper S! Thank you.
C SharpRecently purchased my 2005 Mini Cooper s from Hitchfields. I was looking to downsize from a BMW and wanted a little run around that matched the power. Every time I jump in this car and listen to the supercharger whine it puts a smile on my face. Would definitely recommend an r53 to anyone looking for a fun little car. Having owned the newer shape f56 mini I can say the r53 is hands down the better car to drive. Had an issue no issues so far and the 24 month warranty is a great add on.
LawRecently picked up my R53 cooper s and after the 170ish mile journey home I was happy, over a week later and love it. Definitely the right choice traveling so far, and the warranty is a nice addition. Would recommend Hitchfields to anyone looking for a Mini
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